About us

Aberystwyth University Information Services

Information Services (IS) provides library, IT and media services for staff, students and visitors at Aberystwyth University.

You can find a full list of our services on our A to Z of services here

A photograph of an empty Level D, Hugh Owen Library from the main doors
Hugh Owen Library

Customer Service Excellence Award

Information Services first achieved its Customer Service Excellence standard in 2015 and has maintained this certification and gained areas of Compliance Plus every year since. 

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Your feedback, our response

We use your feedback to measure the success of our services and to develop them. Your input helps us make informed decisions and the improvements that you want to see.

Find out more about the feedback we have received and our actions here